Shipping Policy

Last Updated: July 2026

At Scinnera, we aim to provide reliable and efficient delivery services throughout the United Kingdom.

Shipping Coverage

We currently deliver throughout the United Kingdom.

Free Shipping

We proudly offer FREE SHIPPING on all orders.

No minimum purchase amount is required.

Order Processing Time

All orders are processed within:

1–2 business days

Orders are not processed on weekends or public holidays.

Shipping Time

After processing, orders are typically shipped within:

3–5 business days

Estimated Delivery Time

Estimated delivery times are:

4–7 business days

Delivery times may vary depending on:

• Customer location

• Local courier operations

• Peak shopping periods

• Severe weather conditions

• Public holidays

Certain cities and remote areas may experience slightly longer delivery times.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information when available.

Delayed Deliveries

While we strive to meet estimated delivery times, delays may occasionally occur due to circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Scinnera is not responsible for delays or failed deliveries caused by incorrect addresses provided during checkout.

Lost Packages

If your package appears to be lost, please contact us immediately.

We will work with the shipping carrier to investigate and resolve the matter.

Damaged Packages

If your package arrives damaged:

• Take photographs of the packaging and product.

• Contact us within 48 hours of delivery.

Refused Deliveries

Orders refused at delivery may be returned to our warehouse and may delay refund processing.

Contact Information

Email: info@scinnera.com
Phone: +44 20 4542 4896

Customer Service Hours (GMT):
Monday–Friday: 09:00 – 17:00